Privacy Policy

1. Data controller

The personal data collected on the site are processed by:

Easyas

Represented by: Bonnie BRIAND

Address: 19 rue du Rouchas, 38860 Les 2 Alpes, France

Email easyasbonjour@hotmail.com

Legal status: Sole trader

SIREN: 103 385 951

EasyasBonjour is responsible for the processing of personal data collected in connection with the use of the site and its services.

2. Personal Data Collected

When using the site www.easyasbon, EasyasBonjour may collect certain personal data.

The data collected may include the following:

Identity: Surname, forename.

Contact details email address, telephone number, postal address if required for processing the request.

Travel project information: Desired destination, travel dates, number of travellers, preferences, budget, specific expectations, specific needs and any information voluntarily provided by the user.

Navigation data: IP address, browser type, pages visited, connection date and time, data relating to cookies or audience measurement tools.

Conversations with EasyasBonjour: messages sent via the contact form, by email or by any other means of communication.

3. Data collection methods

Personal data may be collected when the user:

• Browse the website www.easyasbonjour.com ;
• fills in a contact form; ;
• completes a travel project presentation form ;
• Contact EasyasBonjour directly by email, telephone or any other means of communication. ;
• enquiry about a service ;
• becomes a customer of EasyasBonjour.

4. Purposes of collection

The personal data collected is used solely for purposes that are specific, legitimate, and necessary for EasyasBonjour's activity.

The data can be used to:

• respond to requests sent via the website; ;
• Discuss the user's travel project with them. ;
• prepare a personalised proposal ;
• to organise and follow up on requested services; ;
• manage customer relationships ;
• draw up quotes, invoices or contractual documents; ;
• improve the website and user experience ;
• carry out website traffic statistics; ;
• comply with applicable legal, administrative, accounting, and tax obligations.

5. Legal basis for processing

The personal data processing carried out by EasyasBonjour is based, as the case may be, on the following legal grounds:

User consent, particularly when they voluntarily fill out a form or accept certain cookies.

The performance of a contract or pre-contractual measures, when data is needed to respond to a request, provide a quote, or carry out a service.

EasyasBonjour’s legitimate interest, particularly to monitor interactions, improve the site, or secure the services offered.

Compliance with a legal obligation, particularly in accounting, tax, or administrative matters.

6. Data recipients

The personal data collected is intended for EasyasBonjour.

In certain cases, data may be transmitted to third parties strictly necessary for the proper performance of the services or the functioning of the site.

These recipients may include:

• the technical service providers working on the website ;
• the website host ;
• The form or management tools used by EasyasBonjour; ;
• the partners or service providers necessary for the organisation or processing of the travel project; ;
• accountants, administrative or legal service providers, if necessary.

EasyasBonjour undertakes to transmit only the information strictly necessary for the purpose in question.

Personal data is not sold to third parties.

7. Potential transmission to partners

As part of its travel planning services, EasyasBonjour may need to liaise with external partners or service providers, particularly to facilitate the organisation of the client's travel plans.

In this case, only strictly necessary data may be transmitted.

The user may object to this transmission by sending a request to easyasbonjour@hotmail.com, provided that this objection does not make the performance of the requested service impossible.

8. Data retention period

Personal data is retained only for as long as is necessary for the purposes for which it was collected.

Data relating to prospects may be kept for a maximum of three (3) years from the last contact with the user.

Customer data may be retained for as long as is necessary to manage the business relationship, and then archived in accordance with the applicable legal, accounting and tax requirements.

Accounting documents, quotes, invoices, and supporting documents can be kept for the legally required periods.

Cookies and audience measurement data are stored for a period compliant with applicable regulations.

9. Data security

EasyasBonjour takes reasonable steps to protect personal data against loss, unauthorised access, disclosure, alteration or destruction.

These measures may include, in particular, securing access, using professional hosting, limiting access to data, and implementing appropriate technical means.

However, the user acknowledges that the internet is an open network and that no online data transmission can be guaranteed to be entirely secure.

10. User rights

In accordance with the GDPR and the Data Protection Act, the user has several rights regarding their personal data.

In particular, the user has access to:

• of a right of access, in order to know what data is held about them; ;
• the right to rectification, in order to request the correction of inaccurate or incomplete data; ;
• the right to erasure, in order to request the deletion of their data in the circumstances provided for by the regulations; ;
• the right to object, in order to object to certain processing operations; ;
• of a right to the restriction of processing, in order to request the temporary suspension of the use of certain data; ;
• of a right to portability, where such a right is applicable; ;
• of a right to withdraw consent at any time, where processing is based on consent.

11. Exercising Rights

To exercise their rights, users may submit a request to:

easyasbonjour@hotmail.com

The request must specify the surname, first name, and email address of the person concerned to enable its processing.

Proof of identity may be requested only where there is reasonable doubt as to the applicant’s identity.

EasyasBonjour undertakes to respond within a reasonable timeframe, in accordance with the time limits set out in the relevant regulations.

12. Complaint to the CNIL

If a user believes that their rights are not being respected or that the processing of their personal data does not comply with the regulations, they may lodge a complaint with the CNIL.

CNIL

National Commission for Information Technology and Civil Liberties

https://www.cnil.fr

13. Cookies

The site www.easyasbon may use cookies or similar technologies.

A cookie is a small file saved on the user's device when they are browsing a website.

Cookies can be used for a number of purposes, including to facilitate navigation, improve user experience, measure site audience, and analyse how visitors use the site.

On their first visit, the user can be informed about the use of cookies and, where necessary, invited to accept, refuse or configure them.

Users can also configure their browser to block or delete cookies.

However, refusing certain cookies may limit the site's functionality or degrade the browsing experience.

14. Tiers of service

The site may use third-party services necessary for its operation, security, traffic analysis, or form management.

These services may collect certain technical data or browsing data according to their own privacy policies.

EasyasBonjour endeavours, where possible, to use services that comply with the applicable regulations regarding the protection of personal data.

15. Links to external sites

The site www.easyasbon may contain links to external websites, including social networks or partner sites.

EasyasBonjour does not exercise any control over these external sites and cannot be held liable for their content, operation, or privacy policy.

Users are invited to consult the privacy policies specific to each external site visited.

16. Modification du règlement relatif à la protection de la vie privée

EasyasBonjour reserves the right to modify this privacy policy at any time, particularly to adapt it to changes in the site, its services, or applicable regulations.

The applicable version is the one published on the site at the time of the user's navigation.

17. Contact

For any questions regarding this privacy policy or the processing of personal data, the user can contact EasyasBonjour at the following address:

easyasbonjour@hotmail.com