Terms and Conditions of Sale

Preamble

The company Easyas, represented by Ms Bonnie BRIAND, sole trader,

Address: 19 rue du Rouchas, Alpheratz G86, 38860 Les 2 Alpes, France

Email easyasbonjour@hotmail.com

N° Siren: 103 385 951

offers a bespoke travel consultancy and organisation service, including research for transport, accommodation, and activities for a requested destination. EasyasBonjour supports you in designing your trip, but never intervenes in bookings. You always remain in control of your choices and your suppliers.

The Client also declares that they have full legal capacity enabling them to commit to these GCVs.

As regulations or legislation may be amended, EasyasBonjour reserves the right to amend these General Conditions of Sale (GCS) accordingly, in order to comply with these same regulatory or legislative changes.

EasyasBonjour also reserves the right to modify or adapt its T&Cs at any time according to its own potential changes in operation. These will then be applicable as soon as they are published online.

These changes will not apply to orders already validated.

EasyasBonjour wishes to draw your attention to the fact that its activity as a Travel Planner, as well as the validity of its General Terms and Conditions and Legal Notices, are governed by French law.

Article 1 – Content – Subject Matter and Scope

The Customer will book directly with the service providers jointly selected by the Parties; EasyasBonjour is merely a search and referral service provider between tourism providers and customers.

These general terms and conditions shall apply to the exclusion of all other commercial terms and conditions, and in particular those applicable to sales via the internet or through other distribution and marketing channels.

These T&Cs govern the relationship between EasyasBonjour and any natural person acting in a personal capacity, excluding any commercial activity or resale of services, hereinafter referred to as «the Client», on the occasion of the sale of travel research, planning, and organisation services, hereinafter the Services, marketed on the website. www.easyasbon.

The Client undertakes not to resell all or part of the Services to a third party and/or to make any use of them other than purely personal use. Any other use made by the Client of the Services provided by EasyasBonjour will give rise to invoicing and compensation for all damages related to this breach by the Client. The Client may be brought to account for these actions before a French court.

Any order, evidenced by signature and unconditional acceptance of the quote, hereinafter referred to as the Order, implies unreserved acceptance of the T&Cs. The T&Cs are sent in addition to the quote provided by EasyasBonjour.

The Customer declares to have read the General Terms and Conditions and to have expressly accepted them before placing their Order.

In the event of a unilateral modification of the General Terms and Conditions by EasyasBonjour during the term of the mission, only the version proposed at the date of acceptance of the quotation shall be effective between the Parties.

Article 2 – Description of Services

The services provided by EasyasBonjour, a Travel Planning company – consulting and assistance in organising bespoke trips – are as follows:

• Searches related to accommodation offers; ;
• Research related to transport provision; ;
• Catering offers research ;
• Research related to the provision of activities and leisure; ;
• Advice and assistance.

The services provided by EasyasBonjour are presented in more detail on its website: www.easyasbon.

Article 3 – Pre-contractual Information

EasyasBonjour communicates to the Client information relating to its contact details, its service provision activities and other contractual conditions.

This information is presented on their website: www.easyasbon.

The following information is transmitted to the Client in a clear and understandable manner:

• the essential characteristics of the Benefits; ;
• the Price of Services as stated in the quotation expressly accepted by the Clients.

The General Terms and Conditions are sent to the Client simultaneously with the quotation.

They are signed and expressly approved by the Client who returns them signed, along with the quote.

EasyasBonjour will communicate or make available to the Client, upon express request, the following information:

• legal status and form, contact details enabling rapid communication and direct contact with it; ;
• if applicable, the company registration number in the Trade and Companies Register or the register of trades; ;
• the financial guarantee or professional liability insurance taken out by them, the contact details of the insurer or guarantor, and the geographical coverage of the contract or commitment.

Article 4 – Quotations and conclusion of contract

The services provided by EasyasBonjour will result in the creation of an upfront quote.

The quote will mention its period of validity, adapted to each situation.

Upon expiry of this period, the quote shall be deemed null and void and EasyasBonjour shall be released from all its obligations.

The validity period of the quote may be extended exclusively by EasyasBonjour, who reserves the right to apply an administrative fee increase or not.

Once the Client has expressly accepted the quote, signed the T&Cs and sent them to EasyasBonjour, they are considered to have placed an Order with EasyasBonjour.

EasyasBonjour confirms the order by email. From this date, the Terms and Conditions govern all the rights and obligations of the Parties.

The final delivery deadline for the service provided by EasyasBonjour and ordered by the Client will be confirmed between the two parties before the quotation is sent.

Notwithstanding the transmission of the Order by the Client, EasyasBonjour remains free not to accept the assignment, for any reason whatsoever, whether it is contrary to its values or simply due to a workload issue, or otherwise, and this until the subsequent and express confirmation by EasyasBonjour by email.

Article 5 – Prizes

The Service Fee is expressed in Euros (€) on the website.

It may be converted and shown in USD, CAD or another currency, in addition to € , on the quote at the time of its issue.

Indeed, as exchange rates are highly fluctuating and unstable, EasyasBonjour must be able to display a fixed, sustainable, and consistent price for everyone, at all times.

The service rates displayed on the EasyasBonjour website are intended for a family or group of up to 4 people, travelling in France, including Corsica and Polynesia, and if the departure date is more than 2 months away. Any other condition will be subject to a specific case study, and a price quotation will be provided by EasyasBonjour.

It is brought to the Client's attention that if any international transfer fees are applicable to the transaction, these will be absorbed by EasyasBonjour.

The Price includes all fees for EasyasBonjour's service, as well as any applicable taxes and charges in force at the time the quote is signed and the Order is placed.

EasyAs Bonjour is not subject to VAT by application of the provisions of Article 293 B of the CGI.

In the event that EasyasBonjour becomes subject to VAT during the assignment, this will not be passed on to the Client's invoices.

A deposit of 50 % of the total cost of the assignment will be invoiced once the order has been confirmed by EasyasBonjour.

Upon issuing the Travel Book, a final invoice will be sent to the Client, which is a condition for the successful delivery of the Travel Book.

Payment is made by bank transfer or payment link, depending on the situation.

Article 6 – Liability and Claims

EasyasBonjour is not a travel agency and never makes reservations on behalf of the Client.

EasyasBonjour is a travel optimisation service provider and, as such, provides an exclusive consultancy service.

EasyasBonjour is therefore subject to a best endeavours obligation and not a strict obligation of result, which depends in particular on the information provided by the Client for the development of the Service: choice of destination, number of participants, age of participants, specifications, etc.

The information transmitted by the Client and taken into account is that mentioned during a telephone or in-person interview or via Google Form beforehand.

This information is recorded in an email sent by EasyasBonjour to the Client.

In the event of any modification to the data initially provided by the Client, additional charges may be applied.

The Client is solely contractually bound to the accommodation and/or transport and/or any other service providers presented by EasyasBonjour and subscribed to by the Client.

The provisions relating to travel organisers and applicable between them and the Client are expressly excluded by the Parties, and EasyasBonjour is only responsible for search and advisory services. The T&Cs do not confer any express or tacit mandate on EasyasBonjour to contract in the name and on behalf of the Clients.

EasyasBonjour is in no way responsible for bookings made directly by the Client: transport, accommodation, activities, leisure, etc.

The Client acknowledges having been informed of the need to activate the links provided by EasyasBonjour as soon as possible after receiving them, as these links contain prices, availability, applicable conditions, etc.

EasyasBonjour is not responsible for modifications made by third-party providers: airlines, comparison sites, hotels, etc.

Bonjour is not party to the contracts entered into between the Client and the proposed service providers: companies, comparison sites, hotels, restaurants, etc. It cannot be held responsible for difficulties or disputes arising from the conclusion or execution of these contracts: contract modifications, contract cancellations, contractual damages, etc.

EasyasBonjour always recommends that its Clients take out travel insurance, just as they would if they had organised the trip themselves.

Under no circumstances can.

EasyasBonjour shall not be held liable for upholding and guaranteeing any conviction that may be pronounced against one or more of the accommodation, transport or leisure providers it has offered to the Client.

EasyasBonjour shall not, under any circumstances or for any fault whatsoever, be held liable for the actions of tourism providers and/or their employees and/or any third party providing services to the Client.

EasyasBonjour cannot be held responsible for climatic, economic, social, or health events.

If the Customer is unable to undertake their journey for reasons not attributable to EasyasBonjour, no refund will be made, unless extraordinary decision by EasyasBonjour.

EasyasBonjour shall not be obliged to provide replacement services in the event of a delay or cancellation of the trip by one of the service providers chosen by the Client, or in the event of any occurrence beyond its control.

The Client shall not be entitled to claim any compensation of any kind whatsoever in this respect.

In any event, EasyasBonjour's liability shall be expressly limited to the Price paid by the Customer, for all disputes and damages combined and for the entire duration of the performance of the Services.

EasyasBonjour would also like to draw your attention to the fact that its head, Ms Bonnie BRIAND, is French. Although she has a very good command of English, spelling and/or pronunciation errors are possible. EasyasBonjour would like to apologise in advance for any language errors and specifies that under no circumstances does it wish for these to prejudice its Clients.

Claims are to be addressed by the Customer to EasyasBonjour at the following address: easyasbonjour@hotmail.com.

Article 7 – Cancellation

Any cancellation of an order must be received by EasyasBonjour no later than 24 hours after the transmission of the quote and signed T&Cs by the Client.

This cancellation is sent by email.

After this period, and except in cases of force majeure, the amount paid as a deposit will be deemed acquired by EasyasBonjour, unless a better offer is expressly made by EasyasBonjour.

Article 8 – Arrangement of the right of withdrawal

EasyasBonjour hereby draws the Client’s attention to the provisions of Article L.221-18 of the French Consumer Code:

«The consumer has a period of fourteen days to exercise their right of withdrawal from a contract concluded at a distance, following.

The time limit mentioned in the first paragraph runs from the day:

From the conclusion of the contract, for service contracts and those mentioned in Article L. 221-4.»

As well as the provisions of Article L.221-28 of the Consumer Code:

«The right of withdrawal cannot be exercised for contracts:

For the supply of services that have been fully performed before the end of the withdrawal period and whose performance has begun after the consumer's prior express and signed agreement and their express waiver of their right of withdrawal.»

Insofar as EasyasBonjour will perform the services within fourteen days of the conclusion of the contract arising from the Client's return of the signed quotes and general terms of service, the Client expressly waives their right of withdrawal.

This disclaimer is documented on the quotation sent by EasyasBonjour.

Article 9 – Travel documents, formalities and travel insurance

Regarding entry formalities for the country, the information provided by EasyasBonjour is purely indicative and may be altered by the authorities after the travel documents have been issued. The Client is responsible for obtaining information from the relevant authorities before their departure or by consulting their country's diplomatic website. The completion of and costs associated with customs or health formalities: vaccinations, health measures following a pandemic, etc., are solely the responsibility of the Client.

Global health data is available on the Pasteur Institute's website: www.pasteur.fr.

EasyAsBonjour does not cover travellers in case of illness or hospitalisation occurring during the trip. It is strongly advised that the Client takes out repatriation assistance insurance before travelling, as well as cancellation insurance. This responsibility lies solely with the Client.

EasyasBonjour endeavours to provide its clients with the maximum amount of useful information on the administrative and health formalities to be completed to travel to France. In order to be aware of the political and health situation in France, before and during your stay, EasyasBonjour recommends regularly consulting the website of the Ministry of Foreign Affairs, in order to read the advice given to travellers and to be informed about potential risks associated with the destination, at the time of departure.

Article 10 – Intellectual Property

All materials provided to the Client within the scope of the assignment — particularly travel diaries, itinerary proposals, selected addresses, recommendations, maps, visuals, and any other bespoke content — are the exclusive property of EasyasBonjour.

These contents are protected by copyright and may not be reproduced, used, transmitted or distributed, in whole or in part, without the prior written authorisation of EasyasBonjour.

No intellectual property rights are transferred to the Client as part of the performance of the Services.

The Customer undertakes not to make any use of these elements outside the strictly personal scope of their trip and not to transmit them to any third party. Any unauthorised use may result in legal proceedings or additional charges.

Article 11 – Disputes

In the event of a dispute between the Client and the company EasyasBonjour, run by Ms. Bonnie BRIAND, both parties will endeavour to resolve it amicably. The Client shall address a written complaint to the professional.

Failing an amicable agreement or in the absence of a response from the professional within a reasonable period of one month, the consumer Client, as defined by Article L.133-4 of the Consumer Code, has the option to refer the matter free of charge, if a disagreement persists, to the competent mediator listed on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in accordance with Article L.615-1 of the Consumer Code, namely: La Société Médiation Professionnelle – www.mediateur-consommation-smp.fr Alteritae 5 rue Salvaing, 12000 Rodez, FRANCE.

Article 12 – Protection of Personal Data

EasyasBonjour is committed to complying with the provisions of Law No. 78-17 of 6 January 1978 relating to information technology, files and liberties, as well as the provisions of the European regulation on data protection.

EasyasBonjour processes personal data concerning its Clients.

The list of these treatments and their characteristics is set out in the table at the end of these General Terms and Conditions.

Depending on the intended purposes, the categories of data retained may differ slightly, as these are essentially linked to the nature of the mission entrusted.

This information is necessary for the proper pursuit of the purposes identified above.

Should the mission that is the subject of this document require it, sensitive data, as defined by the applicable regulations, may be processed, particularly when it is necessary for the purposes of fulfilling the obligations and exercising the rights of the data controller or the data subject.

The processed data is intended for authorised EasyasBonjour personnel, as well as its service providers.

Under the conditions defined by the Data Protection Act and the European Data Protection Regulation, individuals have the right to access their personal data, and to have it rectified, restricted, ported, and erased.

The individuals concerned by the processing carried out also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data based on EasyasBonjour's legitimate interest, as well as the right to object to commercial prospecting.

They also have the right to set out general and specific guidelines defining how they wish the aforementioned rights to be exercised after their death, by e-mail to the following address: easyasbonjour@hotmail.com, accompanied by a signed copy of an identity document.

Article 13 – Force majeure

Neither Party shall be liable for any failure or delay in the performance of its contractual obligations due to an event of force majeure as defined in Article 1218 of the Civil Code.

The following are considered force majeure events: natural disasters, acts of war, acts of terrorism, epidemics, pandemics, general or sectoral strikes, blockades of transport or supply routes, fires, exceptional weather events, decisions by public authorities, or any other circumstance beyond the control of the Parties preventing the normal performance of the Services.

In the event of a force majeure event, the affected Party shall inform the other Party as soon as possible and shall make every effort to limit its consequences. If the impediment were to last beyond thirty days, each Party shall have the right to terminate the contract by operation of law, without indemnity from either side.

For any questions relating to these terms and conditions of sale, you can contact EasyasBonjour at the following address: easyasbonjour@hotmail.com.

Last updated: 01/09/25